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setting up your internet connection

Southern Cross Telco is committed to providing personalised customer support to take the stress out of getting online.  Here you will find useful information on setting up your Southern Cross Internet connection, whether your using dial-up or broadband, on a PC or on a Mac. 

If you cannot find the answer you are looking for, contact us, and our technicians will be happy to help you with any ADSL issue on your primary computer which is connected to your modem via a cable.  Unfortunately we are unable to assist with either private or wireless networks.

dial up info

Dial up number: 0198 331 350 (Local call anywhere in Australia)

Dial up setup guides:

  • Windows 95
  • Windows XP
  • Windows ME
  • Windows 95 setup guide
    Windows XP setup guideWindows ME setup guide


     
  • Windows 98
  • Windows Vista
  •  
    Windows 98 setup guide
    Windows Vista setup guide
       

    mail server settings

    Incoming mail server: mail.sctelco.net.au
    Outgoing mail server: smtp.sctelco.net.au
    Username: Full email address


    email setup guides


  • Outlook Express
  • Mozilla Thunderbird
  • Outlook Express setup guideMozilla Thunderbird setup guide
      
  • Microsoft Outlook XP/2003
  • Mac Mail
  • Microsoft Outlook XP setup guide
    Mac Mail setup guide


  • Microsoft Outlook 2007
  • Incredimail
  • Microsoft Outlook 2007 setup guide
    Incredimail setup guide


    connection setup guides for sct supplied modems

  • Speedstream 4200
  • Netgear DG834G
  • Speedstream 4200 setup guideNetgear DG834G setup guide

     
  • Speedstream 6520
  • Netgear DM111P
  • Speedstream 6520 setup guide
    Netgear DM111P setup guide


    If your modem is not listed here please email us and we can send you a step by step configuration guide.

    Note: Please provide the following details within your email so our friendly customer service team can assist you further:
    - Southern Cross Telco account number:
    - Modem make:
    - Modem model number:

    mobile broadband information

  • Mobile broadband setup guide

  • troubleshooting guide
  •  
  • SP code:
  •  broadband

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