you are here: home Help and SupportCustomer NoticesUpdated Standard Form of Agreement (SFoA) effective from 1 January 2011

Important Notification


We have updated our Standard Form of Agreement (“SFoA”) effective from 1 January 2011. The changes make our SFoA compliant with the new Australian Consumer Law.

You can obtain a copy of the updated SFoA and Summary SFoA from our 'Customer Terms' or by calling Customer Service on the number shown on your bill.

For further information about the Australian Consumer Law, please refer to www.consumerlaw.gov.au.

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