At Southern Cross Telco we offer a wide range of convenient methods to help you pay your account. The following payment information is also available in the ‘How To Pay’ section on page 2 of your bill.
- BPay
Contact your participating financial institution to make a payment from your nominated account (excluding credit cards). Please quote biller code 93989 and the relevant bill number on the front page.
The bill number, and therefore Bpay reference number, does change with each bill however if you are saving our BPay details to use each month you are able to use the any bill number repeatedly to make your payments each month.
- Direct Debit
Payments can be deducted automatically from your nominated debit/credit account.
Please download the Direct Debit Form and Fax it to Credit Management Team.
- Australia Post
Present the front page of your bill at any Post Office or Australia Post Agency and you can pay your bill over the counter.
- Credit Card by Fax*
Please fill in the credit card details on the "Payment slip" (on the second page of your bill), and then fax to 1300 363 080.
- Credit Card by Mail*
Please fill in the credit card details on the "Payment slip" (on page two of your bill), DETACH and mail in the envelope provided.
- Credit Card by Phone*
You can access our Pay By Phone Service 24hrs a day, 7 days a week for Visa, MasterCard, Bankcard, Diners Club and American Express.
To make a payments by phone using your credit card free call 1800 663 355 from a landline, mobiles will be charged.
Please have your account, your credit card details and a pen ready. The payment system will automatically advise you of your payment receipt number. For your own records, please write this receipt number down together with the date of payment in the space provided on your bill.
- Cheque/Money Order By Post
Make your cheque/money order payable to "Southern Cross Telco Pty Ltd", write your account number on the back and tick the cheque box on the payment slip. Place your cheque/money order together with the detached completed payment slip in the return addressed envelope provided and mail to the address below:
Southern Cross Telco Pty Ltd
GPO Box 2039
HOBART 7001
*Please note that a Payment Processing Fee between 1.375% to 4.125% Inc GST may apply to these payment options
